Privacy Policy

Overview

Turnkey Images, LLC (“Turnkey Images,” “Turn Key Media,” “we,” “our,” or “us”) respects your privacy and we are committed to protecting it through our compliance with this Privacy Policy. This Policy describes the types of information we may collect from you or that you may provide when you visit our website, turnkeyimages.com, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Policy does not address the privacy practices of any third parties that we do not own, control, or are affiliated with. We encourage you to read this Policy and our Terms of Service and to use the information they contain to help you make informed decisions.

By visiting and/or using our Site or Services, you are accepting the privacy and security practices described in this Policy. We reserve the right to change or update this Policy at any time. We will post any updated Policy to the Site. By accessing the Site after we make any such changes, you are deemed to have accepted them. We recommend that you review this Policy periodically.

We do not sell, trade, or rent your personal information to other companies or third parties, although our third-party technology and service providers may have access to your information as part of helping us provide Services or information to you and as set forth below.

We, and such third-party providers, use the information we collect about you to process orders, provide and improve Services, send you information you may find of interest, perform analytics services to evaluate your use of the Site, advertise, and provide a more robust or personalized online experience.

If you have a question or concern about any of the information in this Policy, please contact Turnkey Images at:

Turnkey Images, LLC
Denver, CO
Phone: (303) 835-8635

Information We Collect From You

In order to provide Services through the Site, we may ask you to supply information that allows us to personally identify you. This information may include your name, email address, physical address, phone number, property address, and other information that allows us to contact you in order to provide you with our Services and maintain the Site.

You may be asked to provide additional information after you have submitted a request or placed an order. If you order Services from us, we may require information pertinent to providing those Services, including but not limited to property details, geolocation data, access instructions, social media information, and payment-related information processed by third-party payment providers.

Use of Information We Collect From You

We electronically store information that you provide us. We engage third-party companies and individuals to perform functions on our behalf and to help us provide Services. We use information you provide so that we, or such contractors, can contact you after you have requested information from us or placed an order on the Site.

We may also use your information to contact you from time to time to send you additional information about our products and services, promotions, booking updates, scheduling reminders, and service-related communications. We also use this information to enhance your experience on the Site and provide relevant content based on your preferences.

At any time, you may choose to stop receiving future marketing communications from us that are not related to a Service you have ordered. Transactional or service-related messages may still be sent when necessary to fulfill an order, appointment, or service request.

SMS & Text Messaging Policy

By providing your mobile phone number through our website, booking system, contact forms, over the phone, or direct communication, you consent to receive SMS/text messages from TurnKey Images related to your services.

Types of text messages may include:

• Appointment confirmations
• Scheduling updates
• Pre-shoot reminders
• Order updates
• Media delivery notifications
• Customer support communications

Message frequency: Message frequency varies based on your interactions, bookings, and service needs.

Message and data rates: Message and data rates may apply depending on your mobile carrier and plan.

Opt-out instructions: You may opt out of SMS/text messages at any time by replying STOP to any message.

Help instructions: Reply HELP for assistance, or contact us directly at (303) 835-8635.

Mobile information privacy: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties except as necessary to provide the requested services, comply with law, or support messaging operations.

Use of Cookies and Web Beacons

A cookie is a small piece of data that is stored in a browser-related file on your computer’s hard drive when you use the Services on the Site. Cookies are uniquely assigned to your computer and are read by a web server in the domain that issued the cookie to you. Our primary use of cookies is to recognize your computer each time you return to our Site, keep track of your preferences, determine what you have already seen on our Site, and improve your online experience.

We may also use cookies, pixel tags, analytics tools, and similar technologies to measure website performance, evaluate advertising effectiveness, improve our services, and better understand how users interact with the Site. Third parties may also set cookies, and such third parties are responsible for their own privacy practices.

If you do not want cookies stored on your computer, you can reject cookies by modifying your web browser settings. However, if you choose to reject cookies, you may not be able to access certain features or services that require cookies.

Protection of Collected Information

We take commercially reasonable steps to maintain security systems and secure servers to protect your information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable and no method of transmission over the internet is 100% secure.

You are responsible for the security of your login credentials and should not share passwords or account access with anyone. We are not able to guarantee the security of information transmitted when using our Services, and you use the Site at your own risk.

Legal Matters; Protection of Rights, Property, Interests, and Safety

We may, without your consent, access and disclose your personal information, communications, and other information that we have about you or your account as permitted or required by law, regulation, rule, court order, governmental request, law enforcement request, or when necessary to protect our rights, property, safety, personnel, users, or the public.

Sharing of Information With Third Parties

Information about you and those we provide Services to is an important part of our business, and we are not in the business of selling it to others. We may provide your personally identifiable information to third parties only when necessary to provide the product or Service you requested, when we have your consent, when we use trusted providers who work on our behalf, when required by law, or when necessary to protect rights, property, or safety.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties except as necessary to provide messaging services, comply with law, or support the delivery of requested communications.

Children

The Site and our Services are not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Site. We do not knowingly collect personal information from children under 13. If we learn that we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

Links to Other Websites

This Site may contain links to other websites, social media sites, and internet applications. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage users to be aware when they leave our Site and to read the privacy statements of each website that collects personally identifiable information.

Important Notices to Non-U.S. Residents

We may store and process personal information collected on our Site in the United States or any other country. However, we are located in the United States, and the Site and its servers are primarily operated in the United States.

If you are located outside of the United States and choose to use the Site or Services, you consent to the transfer, processing, maintenance, and use of your information in the United States and elsewhere.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

TurnKey Images
Denver, Colorado
Phone: (303) 835-8635